At Gravit8 Software, we're committed to protecting and respecting your privacy.
We are Gravit8 Software, we create software for live events (virtual, physical and hybrid) and customer experience centres. Gravit8 Software is a company limited by guarantee (no. 13337088). The registered address is Spectrum 800, Ashchurch Business Centre, Alexandra Way, Tewkesbury. Gloucestershire. GL20 8TD.
We collect information about you when you contact us, use our products and services, or use our website.
If you contact us or use our products and services, we will collect your:
By using our website, we will collect:
We collect information about you to:
This Personal Information will be stored securely on our systems, and you have the right to review or update your data or have it removed at any time.
We use your IP address and other information collected from the website to:
We also use Google Analytics to help us understand how visitors use our site. You can read more about how Google uses this information here: https://policies.google.com/privacy?hl=en, and you can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
In processing any orders, we may send some of your Personal Information to and also use information from credit reference agencies and fraud prevention agencies.
Your Personal Information is held in the United Kingdom using multiple secure servers. We do not store or transmit your Personal Information outside of the EU.
We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.
We will not share your Personal Information with third party organisations without your explicit consent, with the legal exceptions noted in the When will we share your Personal Information? section below.
You have a right at any time to stop us from contacting you for marketing purposes at any time. If you no longer wish to be contacted for marketing purposes, you can contact us using the information at the end of this Policy.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track use of the website and to compile statistical reports on website activity.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
We may also need to disclose your Personal Information to meet legal obligations, regulations or a valid governmental request. We may also need to enforce our Terms and Conditions, including investigating potential violations of our Terms and Conditions to detect, prevent or mitigate fraud or security or technical issues, or to protect against imminent harm to the rights, property or safety of our clients or the wider community.
As mentioned in the above section How will we use and store your Personal Information?, we also use Google Analytics to help us understand how visitors use our website.
At any point while we possess your Personal Information, you have the following rights:
In the unlikely event that we have to refuse your request, we will provide you with the reason for the refusal, and you have the right to legally challenge that refusal.
You can request the following information:
When making a request such as a Subject Access Request or a Data Erasure Request, to protect your Personal Information we will need to check your identification. If we are dissatisfied with the quality of the identification, further identification may be sought before Personal Information can be released, such as a passport or driving licence, a utility bill, or a national ID card.
Requests can be made by email, phone or in writing, using the contact details below.
Please contact us to make a request about the Personal Information we hold about you, or if you have any questions about our privacy: